Showing posts with label O365. Show all posts
Showing posts with label O365. Show all posts

Friday, February 6, 2015

Unable to release quarantine msg in Office365

So we recently were forced to migrate off on-premise Exchange 2010 servers to Office365, I won't even go into how much I fought against this.

Anyway today I hit yet another problem, and something that Google had no results on either.  After checking my Quarantine messages:

https://admin.protection.outlook.com/quarantine

I found a message that I wanted to both release and mark as not junk.  So I did what you are supposed to do.. I highlighted the message line and clicked the little envelope icon


And instead of being greeted with a message stating it was successful I got this:


All the Google results references Powershell but with a different variable name like Identity.  Unable to find a cause and being a little bored I tried teh pencil icon, which opened a popup like

Weird thing is, choosing to release and report as false positive from here worked.  It's not an actual resolution IMO as much as a work around.  But maybe this tid bit will help out others.


Wednesday, January 28, 2015

Antispam Report, email message headers break down.



Grab the headers
Find the entry: X-Forefront-Antispam-Report
X-Original-X-Forefront-Antispam-Report: CIP:96.43.148.64;CTRY:US;IPV:NLI;SRV:BULK;EFV:NLI;SFV:SPM;SFS:(6009001)(438002)(659001)(609006)(48214007)(377454003)(189002)(199003)(164054003)(349900001)(252514010)(349010);DIR:INB;SFP:;SCL:9;SRVR:BY2PR04MB742;H:smtp01-was.mta.salesforce.com;FPR:;SPF:Pass;MLV:ovrnspm;PTR:smtp01-was.mta.salesforce.com;MX:1;A:1;

·         CIP:[IP Address] is the Connecting IP address. The IP address can be checked at MXToolbox to see if its on any blacklists. [Example is CIP:96.43.148.64]
·         CTRY is the country from which the message connect to the service. This is determined by the Connecting IP address (CIP). [Example is CTRY:US]
·         LANG is the language the message was written. [No Example]
·         IPV specifies if the message was on a Client Access List (CAL) or not listed (NLI) [Example is IPV:NLI so it was not on a CAL]
·         SRV:BULK means the message was identified as bulk email. If the Block all bulk email messages advanced spam filtering option is enabled, it will be marked as spam. If it is not enabled, it will only be marked as spam if the rest of the filtering rules determine that the message is spam. [Example shows SRV:BULK]
·         SFV:SPM means the message was marked as spam by the content filter. [Example shows SFV:SPM]
·         SCL:# is the Spam Confidence Level (-1 to 9). [Example is SCL:9]
o   -1: the message was on a safe list (rule or ACL)
o   0 or 1: The message scanned resulted with a “Safe” level
o   5 or 6: The message scanned resulted with a “Spam” level
o   9: The message scanned resulted with a “High Confidence Spam” level
·         H:[helostring] Is the HELO or EHLO string of the connecting mail server. [Example is H:smtp01-was.mta.salesforce.com]
·         SPF:[result] is the result of the SPF check. Pass means the sender was specified in the SPF record for the sender
·         PTR:[ReverseDNS] is the PTR record of the sending IP address (reverse DNS address). [Exampled is PTR:smtp01-was.mta.salesforce.com]
Search for the entry: X-CustomSpam
If this is present, then the message matched an advanced spam filtering (ASF) option. For example, X-CustomSpam: Image links to remote sites denotes that the Image links to remote sites ASF option was matched.
Find the Entry: X-Microsoft-Antispam
This entry is for coming features for Exchange Online Protection
·         BCL: This shows the Bulk Complaint Level (BCL) of the message.
·         PCL: This shows the Phishing Confidence Level (PCL) of the message, which indicates whether it’s a phishing message. The PCL value can range from 1 through 8. A PCL rating from 1 through 3 returns a status of Neutral. This means that the message's content isn't likely to be phishing. A PCL rating from 4 through 8 returns a status of Suspicious. This means that the message is likely to be phishing. This status can be returned as one of the following values:

Notes…

X-Original-X-Forefront-Antispam-Report:
CIP:96.43.148.64;
CTRY:US;
IPV:NLI;
SRV:BULK;
EFV:NLI;      ???
SFV:SPM;
SFS:(6009001)(438002)(659001)(609006)(48214007)(377454003)(189002)(199003)(164054003)(349900001)(252514010)(349010);
DIR:INB;
SFP:;
SCL:9;
SRVR:BY2PR04MB742;
H:smtp01-was.mta.salesforce.com;
FPR:;
SPF:Pass;
MLV:ovrnspm;
PTR:smtp01-was.mta.salesforce.com;
MX:1;

A:1;