HP Elitebook 840 G4, Forced power reset.

So recently we ran into an issue with an EB 840 G4 that refused to power up. The user returned one Monday morning and it just would not power up, we tried a new dock, new power adapter all to no avail.

My assistant today made the call into HP support and long, story short.. she had him hold down the Mute and Power buttons for about 20 seconds. Damn thing fired right up..ran check disk and allowed him to successfulyl login.

Obviously the unit is suspect so we're running a day or two of diagnostics but wow yeah.. who would have  thought the Mute and Power combo?

Enabling TPM on HP Zbook and Elitebook laptops

Ran into an issue this Am with trying to enable TPM or Trusted Platform Module on a new Zbook from HP.  If you hit ESC then BIOS Options, then Security you will see that TPM, User Management and a few other options are greyed out.  Turns out you must set a BIOS Password in order to change those options.

Stupid move HP but whatever I guess, at least now I can encrypt the drive.