Ran into an issue today with a PNY Elite SSD 120gb, it's been giving a user a lot of random BSOD's lately and in performing mass amounts of Google-Fu it seems others have ran into this issue in the past and it was usually resolved by updating the firmware.
Now the user reports that he contacted PNY support and was told there are no utilities, nor firmware updates to be had publicly. This cannot be correct and they were hosted on PNY.com up until about 6 months ago.. no clue why they were pulled.
But apparently it must be an American thing.. maybe PNY hate's 'Merica? So without further adieu, here they are:
http://www.pny.eu/s/d/Downloads/PNY/
Oh and while I'm on the subject, DO NOT BUY FROM PNY!
This user was told firstly that he needed a receipt before he could RMA this drive.. well after being told there are NO downloads available lol. Anyway he'd need to provide them a receipt before any RMA could be done. They cannot look up their drives via serial number. then when he got a receipt they won't accept it unless purchased from an 'Authorised Reseller'.
[rant]
ATTENTION PNY: Learn from Western Digital and Seagate. I'm sure they'd be willing to share their customer service methods with you.
[/rant]
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