Max, one of our Admins down in the main site ran into an issue today with a Lenovo T500 series laptop and Outlook 2013. The laptop is running Win7Ent 64-bit, fully updated.. OS patches and drivers.
Today he attempted to install Office 2013, which went without a hitch except the part where Outlook is supposed to show you your messages lol.
Long story short, he first tried upgrading 2010 to 2013, went well except Outlook would not open. re uninstalled all Office related components, reinstalled 2013.. same result. re-removed 2013, installed 2010. Outlook worked..uninstall 2010 then reinstall 2013.. same thing. It no worky.
Stumbled across a hint the likes of: http://support.microsoft.com/kb/2768648
Now we're not wanting to correct thing for one user with a GPO.. so he hits the registry and fixes teh users issue with the following:
Browse to HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common
Create a New Key and name it "Graphics"
Select Graphics, right-click on the right panel and create a New DWORD (32-bit) Value and name it DisableHardwareAcceleration.
Enter Value data as 1
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