Thursday, December 10, 2015

Outlook 2010 opening in Safe mode.. all of a sudden

We had some users report issues with Outlook 2010 this morning.. opening the program for the first time today resulted in Safe Mode. Subsequent closing and re-openings also were in Safe Mode.

Googling returned this Reddit article about KB3114409 is the cause.  removing and rebooting resolves the issue.

http://www.infoworld.com/article/3013219/microsoft-windows/microsoft-pulls-botched-patch-kb-3114409-that-triggered-problems-with-outlook-2010.html

Basically:
Microsoft's Patch Tuesday update KB 3114409, intended to help admins keep Outlook 2010 from starting in safe mode, has in fact done the opposite. Many Outlook 2010 customers report that installing KB 3114409 forces Outlook to start in safe mode....

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