So recently we ran into an issue with an EB 840 G4 that refused to power up. The user returned one Monday morning and it just would not power up, we tried a new dock, new power adapter all to no avail.
My assistant today made the call into HP support and long, story short.. she had him hold down the Mute and Power buttons for about 20 seconds. Damn thing fired right up..ran check disk and allowed him to successfulyl login.
Obviously the unit is suspect so we're running a day or two of diagnostics but wow yeah.. who would have thought the Mute and Power combo?
Monday, September 24, 2018
Friday, September 21, 2018
Sage 100, Business Insights Explorer windows open blank
So we ran into this here at work.. multiple users were able to login and open this specific view. It's been working for a handful of users, all but this one.
So we verified AD group membership, verified.
Sage permissions.. verified.
Uninstalled/reinstalled Sage.. yup.
Even went so far as to replace the laptop with a brand new, freshly imaged unit. Same damn thing.
So after righting Sage's support technicians, and I mean literally fighting them. My co-worker spent a solid 2.34 hours on the phone with them over the past 3 days of which a good 1.3 hours was on hold. Transferred multiple times by multiple people and finally we're told to try changing the UI from Old to New.
What do you know.. that stupid work around actually worked. And what's more it's documented in a KB that none of us could find. So here it is for you people so you don' spin your wheels for days like we did.
*Credit goes to Sage engineers for this
ID:78517
Last
modified:10-12-20171507850203447
So we verified AD group membership, verified.
Sage permissions.. verified.
Uninstalled/reinstalled Sage.. yup.
Even went so far as to replace the laptop with a brand new, freshly imaged unit. Same damn thing.
So after righting Sage's support technicians, and I mean literally fighting them. My co-worker spent a solid 2.34 hours on the phone with them over the past 3 days of which a good 1.3 hours was on hold. Transferred multiple times by multiple people and finally we're told to try changing the UI from Old to New.
What do you know.. that stupid work around actually worked. And what's more it's documented in a KB that none of us could find. So here it is for you people so you don' spin your wheels for days like we did.
*Credit goes to Sage engineers for this
Business Insights Explorer Views appear blank. No data rows
show, nothing appears on screen
|
Products
|
Sage
100
|
Description
|
All Business Insights, Explorer, Views appear blank. No data rows show,
nothing appears on screen. Pane sections of the window are outlined, but no
line detail appear, and buttons are disabled (grayed out) and cannot be
selected in Sage 100
Note: This
also affects all application modules' Explore
menu views as well.
Resolution
|
Possible Workaround:
- In Sage 100 2016 or 2017, switch to the Classic Desktop
view (or if already using Classic, switch to the Standard Desktop
view), then back again.
- Note:
For more information, see the Related
Resources section below on changing the Desktop view in
Sage 100 2016
Related resources
|
Additional information
|
Alternate Workaround:
- Via File
Explorer (Windows Explorer), browse to the
Workstation user's "My
Documents"
folder
- Note:
This is usually something like "C:\Users\<Windows login>\Documents"
- Rename
the "Sage
100"
folder
- Example:
Rename to "xSage
100"
- Log in
to Sage 100
- Select Standard
Mode
- Note:
A new "Sage 100"
folder will be created in the Workstation user's "My Documents"
folder
- Open Business
Insights, Explorer
menu, Views
and make sure they are now working
- Log
out of
Sage 100
- If favorites were created (existed prior):
- Via
File Explorer
(Windows Explorer), access the renamed ("xSage 100")
folder
- Copy
the favorites.json file
to the newly created "Sage
100"
folder
Category
|
Customization
|
User
interface
|
changes
to on screen elements, buttons, fields, widgets, and custom APIs.
|
Entitlement
|
Open
|
ID:78517
Last
modified:10-12-20171507850203447
Don Wiser
Sr. Customer Support Analyst
Office: 800-854-3415
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Wednesday, September 12, 2018
Outlook 2013/2016 Meetings in room resources replace subject with organizers name...
Ran into this today.. last time was a number of years ago so I had forgotten about it. Anyway you create a room resource mailbox in Exchange right? I 'assign' it to a conference room so users can schedule meetings and keep some semblance of order right?
Except first user opens their personal calendar, creates a meeting object, selects your new room as the location, types a descriptive subject line and send it on.
The room accepts, and adds the meeting to it's calendar except it's deleted teh subject and replaced the text with the users name. WTH?
While I do not understand the reasoning.. this is by default. Logon to your Exchange server, open the Management shell and type the following:
Except first user opens their personal calendar, creates a meeting object, selects your new room as the location, types a descriptive subject line and send it on.
The room accepts, and adds the meeting to it's calendar except it's deleted teh subject and replaced the text with the users name. WTH?
While I do not understand the reasoning.. this is by default. Logon to your Exchange server, open the Management shell and type the following:
Set-CalendarProcessing -Identity <RESOURCEMAILBOX> -DeleteSubject $False -AddOrganizerToSubject $False
Friday, September 7, 2018
I don't normally listen to podcasts...
But when I do it's from Red Hat.
I stumbled across this series on Reddit last week, I've listened to 4 so far and I really like it. Maybe you will too.
https://www.redhat.com/en/command-line-heroes
The series starts off in the 80s/90s back during the OS wars, and the beginning of Linux. My era, and I remember a number of things mentioned.
If you are interested in IT on an industry scale then you will enjoy this.
I stumbled across this series on Reddit last week, I've listened to 4 so far and I really like it. Maybe you will too.
https://www.redhat.com/en/command-line-heroes
The series starts off in the 80s/90s back during the OS wars, and the beginning of Linux. My era, and I remember a number of things mentioned.
If you are interested in IT on an industry scale then you will enjoy this.
Unable to consolidate guest, Vcenter 5.5U3
Forgive me but this was a week ago so I don;t have copies of the actual error messages.
So I logged into Vcenter last Monday and found two of my guests needed to have their snapshots consolidated. Except looking under Snapshot manager neither guest had any listed!
So long story short: I contacted Vmware support and learned that since we use Veeam to backup our vm guests.. that Veeam proxy machines actually mount the VMDK's of my target guests as RO then backs them up. Well turns out that for whatever reason one of my proxies did not un-mount a couple of guests VMDK files once the backup job was complete.
So if you run into this where you tell a guest to consolidate snapshots and it fails, *AND* you use Veeam then check your proxy machines to verify they have no disks mounted that do not normally belong to it.
So I logged into Vcenter last Monday and found two of my guests needed to have their snapshots consolidated. Except looking under Snapshot manager neither guest had any listed!
So long story short: I contacted Vmware support and learned that since we use Veeam to backup our vm guests.. that Veeam proxy machines actually mount the VMDK's of my target guests as RO then backs them up. Well turns out that for whatever reason one of my proxies did not un-mount a couple of guests VMDK files once the backup job was complete.
So if you run into this where you tell a guest to consolidate snapshots and it fails, *AND* you use Veeam then check your proxy machines to verify they have no disks mounted that do not normally belong to it.
Thursday, September 6, 2018
It's been quite a while
So it's been a while since I last posted here. It's easy sometimes to forget this site and why I started this blog in the first place.
So I am a manager now! An IT Manager for a manufacturer back here in the great state of Michigan. Granted it's not Montana but nowhere except Montana is.. Montana.
I miss MT a lot! Like as much as one would miss a beloved pet or a dead family member. Seriously. There is no place like the 406. Why did I leave you might ask? It's expensive as hell!
For what I paid for the house and land here in Michigan I would have gotten a 3/2 inside city limits on a city lot. No thank you ma'am.
Anyway the jobs going ok.. there's a few things that are concerning, a few things that make me wonder "What did I get into?". I have high hopes but I'm not stupid and I will hedge my bets if at all possible.
Speaking of Michigan man the weather this summer has been brutal. Like Mississippi type of brutal. Humid and hot.. sticky, the likes of which we haven't seen in 10 years. It definitely makes us question the move and why we didn't finally go to Alaska.
So I am a manager now! An IT Manager for a manufacturer back here in the great state of Michigan. Granted it's not Montana but nowhere except Montana is.. Montana.
I miss MT a lot! Like as much as one would miss a beloved pet or a dead family member. Seriously. There is no place like the 406. Why did I leave you might ask? It's expensive as hell!
For what I paid for the house and land here in Michigan I would have gotten a 3/2 inside city limits on a city lot. No thank you ma'am.
Anyway the jobs going ok.. there's a few things that are concerning, a few things that make me wonder "What did I get into?". I have high hopes but I'm not stupid and I will hedge my bets if at all possible.
Speaking of Michigan man the weather this summer has been brutal. Like Mississippi type of brutal. Humid and hot.. sticky, the likes of which we haven't seen in 10 years. It definitely makes us question the move and why we didn't finally go to Alaska.
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